Customer Service Representative (italian-speaking) - Streaming Service Project

Concentrix

Lisbon, Portugal
Competitive salary + performance bonus; not specif...
Fully remote
Italian language proficiency
Portuguese language proficiency
English language proficiency
As a Customer Service Representative, you will assist viewers through phone and/or chat regarding their inquiries, provide account and application support, and offer technical support and troubleshooting

Job Summary

  • As a Customer Service Representative, you will assist viewers through phone and/or chat regarding their inquiries, provide account and application support, and offer technical support and troubleshooting.
  • Concentrix is recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts, competitive salary, performance bonus, and remote work in Portugal.

Matching Summary

As a Customer Service Representative, you will assist viewers through phone and/or chat regarding their inquiries, provide account and application support, and offer technical support and troubleshooting.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • Italian language proficiency
  • Portuguese language proficiency
  • English language proficiency
  • Technical support
  • Customer account support

Nice-to-have

  • Entertainment and media industry passion
  • Digital streaming services familiarity
  • Positive and can-do attitude
  • Empathy and team spirit

Key Requirements

  • High level of Italian, Portuguese and English
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter