As a Customer Support Representative, you will be accountable for ensuring an outstanding partner experience, helping resellers resolve technical inquiries and troubleshoot cloud-related issues
Job Summary
As a Customer Support Representative, you will be accountable for ensuring an outstanding partner experience, helping resellers resolve technical inquiries and troubleshoot cloud-related issues.
You will manage inbound technical service requests via phone, email, and live chat, diagnose root causes, and collaborate closely with internal teams and external vendors to ensure timely resolution.
At Ingram Micro, you’ll join a team that invests in your growth through global learning opportunities, meaningful career development, and exposure to cutting-edge cloud technologies.
Matching Summary
As a Customer Support Representative, you will be accountable for ensuring an outstanding partner experience, helping resellers resolve technical inquiries and troubleshoot cloud-related issues.