Library Access Services Specialist

University of Richmond

Richmond, VA, US
Hiring range $18.34 to $24.30 ph; pyy grade 4; not...
Variable schedule; full-time; non-exempt
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
The University of Richmond is seeking a Library Access Services Specialist who will enhance user support, manage library operations, and supervise student staff. The role demands both technical skills and strong customer service abilities in a collaborative academic environment to promote user engagement and resource access

Job Summary

  • The Access Services Specialist plays a pivotal role by delivering exceptional user support and ensuring the safety and security of library facilities.
  • This position involves supervising up to 30 student employees while managing fulfillment services, technical support, and daily building operations.
  • The role requires working varied hours between 6:30 am and 1:00 am seven days per week based on the academic calendar.

Matching Summary

Match Score: 85

The University of Richmond is seeking a Library Access Services Specialist who will enhance user support, manage library operations, and supervise student staff. The role demands both technical skills and strong customer service abilities in a collaborative academic environment to promote user engagement and resource access.

Salary

Hiring range $18.34 to $24.30 per hour; Pay Grade 4; Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot computer hardware and software
  • Manage cash receipts and financial transactions
  • Knowledge of Library of Congress Classification System
  • Perform building checks and safety monitoring

Nice-to-have

  • Familiarity with HTML, XML, and Oracle
  • Project management or process improvement experience
  • Experience creating digital signage and social media content
  • Background in instructional programming delivery
  • Creative approach to promoting diversity and inclusion

Key Requirements

  • Bachelor's degree preferred or Associate degree with 2-3 years experience
  • Two to three years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

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