Talent Connect - Davao 2026

Concentrix

Davao City, Philippines
Not specified
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a Customer Support Associate for their Davao City location, responsible for delivering customer service through various communication channels. The ideal candidate should possess strong communication and customer service skills, with a willingness to adapt in a fast-paced environment

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.
  • Employees must ensure service delivery meets contractual Key Performance Indicators (KPIs) while maintaining a courteous and professional tone.
  • The position requires the ability to rotate shifts and adapt quickly to changes in a high-production work environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate for their Davao City location, responsible for delivering customer service through various communication channels. The ideal candidate should possess strong communication and customer service skills, with a willingness to adapt in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and flexibility
  • Patience in all customer contact situations

Key Requirements

  • High school diploma
  • Three to six months of relevant experience preferred
  • Strong computer navigation skills and PC knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter