Office Of Organisation & Svc Excellence – Exec (customer Svc) (2-year Contract)

Singapore Government (SGGOVTERP)

Republic Polytechnic, Singapore
Proven experience in customer service
Strong communication skills
Familiarity with digital customer service platforms
The role focuses on delivering personalized service to address customer inquiries through various channels

Job Summary

  • The role focuses on delivering personalized service to address customer inquiries through various channels.
  • You will support continuous service improvements by leveraging digital tools and customer insights.
  • This position is ideal for individuals who thrive in a dynamic, customer-focused environment.

Matching Summary

The role focuses on delivering personalized service to address customer inquiries through various channels.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Strong communication skills
  • Familiarity with digital customer service platforms

Nice-to-have

  • Interest in AI and automation
  • Proactive mindset
  • Excellent organizational skills

Key Requirements

  • Experience in a high-volume environment
  • Ability to multitask efficiently
  • Proficiency in administrative work

Work Rights

Not specified

Tailored Resume

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