Customer Experience Specialist

Farm Credit Services of America, ACA

Webster City, IA, US
On-site
Customer service and support
Loan application processing
Monetary transaction management
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve

Job Summary

  • Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve.
  • As a Customer Experience Specialist, you will be the customer’s point-of-contact, establishing strong relationships by providing exceptional levels of service and support.
  • For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance.

Matching Summary

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve.

Skills & Requirements

Must-have

  • customer service and support
  • loan application processing
  • monetary transaction management
  • office operations coordination
  • customer relationship management

Nice-to-have

  • collaboration with teammates
  • promoting digital tools
  • administrative support skills
  • fraud and risk prevention awareness
  • coordination with sales team

Key Requirements

  • minimum two years customer service experience
  • Associate's Degree or equivalent work experience
  • experience with financial or loan documentation

Work Rights

Not specified

Tailored Resume

Cover Letter