Hybrid (flexible work from home options available)
Availability to work rotating after-hours shifts
Experience in crisis response or incident management
Strong administrative and it skills proficiency
Wellways Australia Limited is seeking an After Hours Agent to provide support to staff and participants outside of standard business hours. The role requires availability for shifts spanning evenings, overnight, and weekends, with an emphasis on communication, administrative skills, and experience in crisis management
Job Summary
The After-Hours Agent serves as a centralised point of contact providing front-line support to staff and participants across multiple programs including residential and mental health services.
Key responsibilities include managing IT requests, incident reporting, medication support, and maintaining compliance documentation while working on a flexible rotating roster.
Wellways offers a purpose-driven culture with salary packaging options up to $15,899, meal allowances, and 17.5% leave loading for eligible employees.
Matching Summary
Match Score: 75
Wellways Australia Limited is seeking an After Hours Agent to provide support to staff and participants outside of standard business hours. The role requires availability for shifts spanning evenings, overnight, and weekends, with an emphasis on communication, administrative skills, and experience in crisis management.
Salary
SCHADS Level 3B ($46.69-$50.06) + Super; Salary packaging up to $15,899; Meal allowance up to $2,650
Skills & Requirements
Must-have
Availability to work rotating after-hours shifts
Experience in crisis response or incident management
Strong administrative and IT skills proficiency
Ability to work autonomously in high-pressure environment