Component Manufacturing Implementation & Support Specialist - Truss Design

Simpson Strong-Tie Company Inc

Southeast Region, US
Base: $71,900 - $115,000 / year; bonus/equity: qua...
Fully remote
Manage customer software implementation process
Act as liaison between customer and development teams
Coordinate projects with design services teams
The role involves overseeing the consultation, implementation, training, and support of Simpson Strong-Tie's component solutions software

Job Summary

  • The role involves overseeing the consultation, implementation, training, and support of Simpson Strong-Tie's component solutions software.
  • Employees will act as a subject matter expert bridge between customers and software product teams to translate requirements into technical enhancements.
  • The position offers competitive compensation with quarterly bonuses or commission, comprehensive benefits, and eligibility for employee stock purchase plans.

Matching Summary

The role involves overseeing the consultation, implementation, training, and support of Simpson Strong-Tie's component solutions software.

Salary

Base: $71,900 - $115,000 / year; Bonus/Equity: Quarterly bonuses or commission eligible; Benefits: Medical, dental, vision, retirement contributions, employee stock purchase plan

Skills & Requirements

Must-have

  • Manage customer software implementation process
  • Act as liaison between customer and development teams
  • Coordinate projects with Design Services teams
  • Provide ongoing post-implementation support training
  • Collaborate with sales team on client needs assessment

Nice-to-have

  • Ability to make sound business judgments
  • Creative and innovative thinking capabilities
  • Strong mathematical reasoning skills
  • Excellent problem-solving abilities
  • High adaptability and flexibility to change

Key Requirements

  • Bachelor's degree preferred
  • 3-5 years experience in prefabricated metal plate connected wood trusses
  • Understanding of wood framed construction practices and building codes
  • Working knowledge of SQL databases
  • 60% domestic travel required

Work Rights

Not specified

Tailored Resume

Cover Letter