Fraud Support Associate

Mtbachelor

Amherst, New York, United States
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
4d onsite
Open availability for scheduling
Experience with digital transactions
Ability to mitigate fraud loss
The role serves as the voice of the Bank, providing outstanding service for customer inquiries related to fraud. Responsibilities include researching and resolving customer issues regarding digital and card exclusions. The position promotes an environment that supports belonging and reflects the M&T Bank brand

Job Summary

  • The role serves as the voice of the Bank, providing outstanding service for customer inquiries related to fraud. Responsibilities include researching and resolving customer issues regarding digital and card exclusions. The position promotes an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

The role serves as the voice of the Bank, providing outstanding service for customer inquiries related to fraud. Responsibilities include researching and resolving customer issues regarding digital and card exclusions. The position promotes an environment that supports belonging and reflects the M&T Bank brand.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Open availability for scheduling
  • Experience with digital transactions
  • Ability to mitigate fraud loss

Nice-to-have

  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Minimal supervision required

Key Requirements

  • Associates degree or equivalent experience
  • Minimum 2 years of related work experience
  • 1 year of customer service related fraud experience preferred

Work Rights

Not specified

Tailored Resume

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