Guest Service Attendant

Four Seasons Hotels & Resorts

Carlsbad, California, US
Base: $20.05; bonus/equity: not specified; benefit...
Exceptional guest service
Luggage handling
Information provision
The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out

Job Summary

  • The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.
  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
  • Hourly Rate: $20.05; 401(k) Retirement Savings Plan; Excellent training and development opportunities; Exclusive discount and travel programs with Four Seasons Hotels and Resorts; Complimentary dry cleaning for employee uniforms; Complimentary employee meals.

Matching Summary

The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.

Salary

Base: $20.05; Bonus/Equity: Not specified; Benefits: 401(k) Retirement Savings Plan, Excellent training and development opportunities, Exclusive discount and travel programs with Four Seasons Hotels and Resorts, Complimentary dry cleaning for employee uniforms, Complimentary employee meals

Skills & Requirements

Must-have

  • Exceptional guest service
  • Luggage handling
  • Information provision
  • Handling guest inquiries
  • Driving a company vehicle

Nice-to-have

  • Genuine heart
  • Connecting with people
  • World-class employee experience
  • Recognizing familiar faces

Key Requirements

  • Valid California Drivers License
  • Previous customer service experience
  • Flexible schedule
  • Physical stamina to lift up to 75 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter