Senior Customer Success Manager, Enterprise

Jobgether

United States
On-site
Enterprise account management experience
Trusted advisor to senior stakeholders
Data-driven consulting skills
Jobgether is seeking a Senior Customer Success Manager to manage strategic relationships with enterprise customers in the trades and home services sector. The role focuses on being a trusted advisor, driving customer engagement, and ensuring the successful adoption and optimization of the company's platform

Job Summary

  • This role sits at the heart of strategic enterprise relationships, partnering with large, high-impact customers in the trades and home services industry.
  • You will act as a trusted advisor to senior stakeholders, helping organizations unlock the full value of their platform investment through adoption, optimization, and long-term strategic alignment.
  • The position combines relationship management, data-driven consulting, and commercial impact, with direct influence on retention and expansion outcomes.

Matching Summary

Match Score: 85

Jobgether is seeking a Senior Customer Success Manager to manage strategic relationships with enterprise customers in the trades and home services sector. The role focuses on being a trusted advisor, driving customer engagement, and ensuring the successful adoption and optimization of the company's platform.

Skills & Requirements

Must-have

  • Enterprise account management experience
  • Trusted advisor to senior stakeholders
  • Data-driven consulting skills
  • Platform adoption and optimization
  • Long-term strategic alignment

Nice-to-have

  • Fast-paced environment adaptability
  • Customer-obsessed mindset
  • Operational transformation expertise
  • Commercial impact focus

Key Requirements

  • Experience with complex enterprise accounts
  • Ability to translate business goals into product strategies

Work Rights

Not specified

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