Trust And Safety Specialist

Reverb Com LLC

Chicago, IL, United States
Not specified; not specified; comprehensive total ...
On-site
0-2 years trust safety or fraud ops experience
Detail-oriented with structured process adherence
Proficiency in google sheets or excel
This role involves investigating suspicious transactions and managing fraud cases to protect the global music gear marketplace

Job Summary

  • This role involves investigating suspicious transactions and managing fraud cases to protect the global music gear marketplace.
  • Reverb offers a comprehensive benefits package including 100% paid medical premiums and up to $25,000 for adoption expenses.
  • The position is a hybrid role based in Chicago requiring one day of office presence per week on Tuesdays.

Matching Summary

This role involves investigating suspicious transactions and managing fraud cases to protect the global music gear marketplace.

Salary

Not specified; Not specified; Comprehensive total rewards package including base, bonus, and benefits

Skills & Requirements

Must-have

  • 0-2 years Trust Safety or Fraud Ops experience
  • Detail-oriented with structured process adherence
  • Proficiency in Google Sheets or Excel
  • Ability to work weekends and select holidays

Nice-to-have

  • Familiarity with fraud detection tools
  • Exposure to e-commerce marketplace environments
  • Interest in music gear and community safety
  • Willingness to learn Zendesk ticketing systems

Key Requirements

  • 0–2 years experience in Trust & Safety or Fraud Operations
  • Basic spreadsheet proficiency required
  • Availability for weekend and holiday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter