The Sales Engineer is responsible for technical support for new and existing customers, recommending products, managing the warranty process, and providing technical support for field issues
Job Summary
The Sales Engineer is responsible for technical support for new and existing customers, recommending products, managing the warranty process, and providing technical support for field issues.
Key duties include developing new products to meet customer requirements and company goals, ensuring regulatory compliance, and creating/maintaining design documentation like DFMEA and BOM.
The role requires a Bachelor's in mechanical engineering or relevant experience, with knowledge of CAD, GD&T, brake systems, data protocols, microelectronics, SPC, and data analysis.
Matching Summary
The Sales Engineer is responsible for technical support for new and existing customers, recommending products, managing the warranty process, and providing technical support for field issues.
Skills & Requirements
Must-have
CAD/3-D Modeling Software utilization
Engineering drawings and GD&T understanding
Commercial vehicle brake system requirements
Data acquisition and communications protocols
Microelectronics and firmware understanding
Statistical Process Control (SPC) understanding
Strong data analysis skills
Nice-to-have
CAN and RS485 knowledge
Ability to manage multiple projects
Winning a better way culture
Empowered to be their best culture
Key Requirements
Bachelor's in mechanical engineering or relevant professional experience