Lead Customer Service Representative

Destination Pet LLC

San Antonio, TX, US
Base: $19.50ph doe; bonus/equity: tips included; b...
1+ year customer service experience
High school diploma or equivalent
Ability to lift 40 lbs regularly
The role involves leading a team of customer service representatives while managing front desk operations and client interactions

Job Summary

  • The role involves leading a team of customer service representatives while managing front desk operations and client interactions.
  • Candidates must be physically capable of lifting 40 lbs, standing for long periods, and handling various pet-related tasks.
  • The position offers part-time health benefits, mental health support, telehealth access, and an hourly rate starting at $19.50 plus tips.

Matching Summary

The role involves leading a team of customer service representatives while managing front desk operations and client interactions.

Salary

Base: $19.50/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • High school diploma or equivalent
  • Ability to lift 40 lbs regularly
  • Availability for evenings weekends holidays
  • Experience training and mentoring staff

Nice-to-have

  • Passion for pets and animal care
  • Experience in retail or hospitality
  • Strong conflict resolution skills
  • Concierge-level guest service attitude
  • Comfortable with cleaning supplies and pet hair

Key Requirements

  • High school diploma required
  • Minimum 1 year customer service experience
  • Must be available evenings weekends and holidays

Work Rights

Not specified

Tailored Resume

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