Delivery Station Customer Service Associate - Contratto determinato 6 mesi, CS Delivery Station Liaison

Amazon

Camerano, Italy
Not specified; not specified; not specified
**
Outbound customer calling
Delivery issue investigation
Standard operating procedure adherence
** Amazon is seeking a Delivery Station Customer Service Associate for a six-month contract in Camerano, Italy. The role involves directly engaging with customers to resolve delivery issues, ensuring a smooth logistics process and an exceptional customer experience. **

Job Summary

  • The role involves making outbound calls to customers to resolve delivery issues and ensure packages reach their destination.
  • Employees must investigate problems, collaborate with logistics partners, and track request status on a daily, weekly, and monthly basis.
  • This position offers the opportunity to develop experience in both logistics and customer service within Amazon's last-mile delivery network.

Matching Summary

Match Score: 75

** Amazon is seeking a Delivery Station Customer Service Associate for a six-month contract in Camerano, Italy. The role involves directly engaging with customers to resolve delivery issues, ensuring a smooth logistics process and an exceptional customer experience. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Outbound customer calling
  • Delivery issue investigation
  • Standard operating procedure adherence
  • Data security compliance

Nice-to-have

  • Supply chain understanding
  • Continuous improvement mindset
  • Partner collaboration skills

Key Requirements

  • Italian language proficiency implied by location and description
  • Ability to work in a warehouse environment
  • Six-month fixed-term contract availability

Work Rights

Not specified

Tailored Resume

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