Cluster Manager

Europcar Inc

Shannon Airport, Ireland
Increase counter sales and b2b sales
Manage customer service targets
Monitor fleet availability and condition
The Cluster Branch Manager exercises complete responsibility for developing and managing a business operation that increases counter sales, B2B sales, profitability, market share, customer and employee satisfaction

Job Summary

  • The Cluster Branch Manager exercises complete responsibility for developing and managing a business operation that increases counter sales, B2B sales, profitability, market share, customer and employee satisfaction.
  • Responsibilities include directing all operational aspects of the branch, managing customer service, ensuring fleet availability, and overseeing on-site valeting.
  • The company culture is built on valuing the contribution and diversity of the team where every individual is treated with dignity and respect.

Matching Summary

The Cluster Branch Manager exercises complete responsibility for developing and managing a business operation that increases counter sales, B2B sales, profitability, market share, customer and employee satisfaction.

Skills & Requirements

Must-have

  • Increase counter sales and B2B sales
  • Manage customer service targets
  • Monitor fleet availability and condition
  • Oversee valeting and auditing standards
  • Ensure safekeeping of company assets

Nice-to-have

  • Energetic motivational leader
  • Flair in retail sales
  • Strong customer focus
  • Team player
  • Positive 'Can Do' attitude

Key Requirements

  • Third level qualification
  • At least two years management experience in Car Rental
  • Five years management experience in a similar Industry
  • Problem-solving and analytical ability
  • Demonstrated integrity and ethical standards
  • Effective listening, communication, and negotiating skills
  • Strong leadership, motivation and managerial skills
  • Manages time effectively and adapts quickly
  • Competency hiring, developing and evaluating employees
  • Strong project management and multi-tasking skills
  • Excellent organisational skills
  • Competency in budgeting, forecasting and planning
  • Knowledge of Google suite of software

Work Rights

Not specified

Tailored Resume

Cover Letter