Personal Banker Associate

BMO Financial Group

Montreal, Quebec, Canada
Base: $36,000.00 - $54,500.00; bonus/equity: may i...
Consultative customer service experience
Strong interpersonal and communication skills
Ability to identify customer financial needs
The role involves delivering exceptional service by identifying customer needs and providing advice on financial solutions that are in the best interests of customers

Job Summary

  • The role involves delivering exceptional service by identifying customer needs and providing advice on financial solutions that are in the best interests of customers.
  • Employees act as a lobby leader to guide customers toward digital and self-serve options while recommending alternative banking channels and providing investment advice.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

The role involves delivering exceptional service by identifying customer needs and providing advice on financial solutions that are in the best interests of customers.

Salary

Base: $36,000.00 - $54,500.00; Bonus/Equity: May include commission structure and performance-based incentives; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Consultative customer service experience
  • Strong interpersonal and communication skills
  • Ability to identify customer financial needs
  • Knowledge of risk and compliance processes
  • Proficiency with digital banking tools

Nice-to-have

  • Passion for delivering personal customer experience
  • Resourceful self-starter attitude
  • Creative problem-solving abilities
  • Drive to thrive in team-based environment
  • Interest in ongoing business improvement

Key Requirements

  • 1-2 years relevant experience or equivalent education
  • Registration to sell investment products (completed or in progress)
  • Confident use of social media and mobile applications
  • Basic knowledge of specialized sales and business banking solutions

Work Rights

Canada only

Tailored Resume

Cover Letter