Aps-3: Senior It Customer Support Technician

KBR - Kellogg Brown & Root Pty Ltd

Goose Creek, SC, US
Fully onsite
Onsite it support for 500+ personnel
Support for pc hardware and software
Maintain local user accounts and network access
KBR is seeking a Senior IT Customer Support Technician to provide first-tier IT support for over 500 personnel at their Goose Creek site. The role involves diagnosing and resolving various IT-related issues, maintaining user accounts, and collaborating with users on local area network components

Job Summary

  • KBR maintains and manages Army prepositioned stocks and provides maintenance and logistical support for Army programs to ensure optimal readiness.
  • The Senior IT Customer Support Technician provides comprehensive onsite IT support to a worksite of over 400 personnel, resolving issues such as virus problems, forgotten passwords, and software updates.
  • KBR offers competitive lifestyle benefits including 401K with company match, medical, dental, vision, life insurance, paid time off, and supports career advancement through professional training and development.

Matching Summary

Match Score: 75

KBR is seeking a Senior IT Customer Support Technician to provide first-tier IT support for over 500 personnel at their Goose Creek site. The role involves diagnosing and resolving various IT-related issues, maintaining user accounts, and collaborating with users on local area network components.

Skills & Requirements

Must-have

  • Onsite IT support for 500+ personnel
  • Support for PC hardware and software
  • Maintain local user accounts and network access
  • Coordinate local area network components
  • Support for SharePoint and business applications
  • Lift up to 35 lbs periodically
  • Work in non-climate-controlled environments

Nice-to-have

  • Working knowledge of GCSS-Army or SAP system
  • Knowledge of Army class of supply system
  • Strong organizational and multitasking abilities
  • Effective communication and teamwork skills
  • Professional behavior and appearance

Key Requirements

  • Must be a U.S. Citizen
  • Must be able to obtain and maintain DoD CAC
  • Valid State Driver’s License
  • Associate’s degree OR four years related experience

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter