Customer Service Delivery Advocate

Carvana

Tolleson, AZ, United States
Base: $19-$22.50 hourly; bonus/equity: performance...
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2 years customer-facing experience
Physical ability to lift 50lbs
Valid driver's license required
** Carvana is seeking Customer Service Delivery Advocates with at least 2 years of customer-facing experience to enhance the customer experience in the car-buying process. The role involves delivering vehicles, handling paperwork, and maintaining a clean driving record while working a flexible schedule that requires weekend availability. **

Job Summary

  • Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance up to $22.50/hr.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, paid time off, and tuition reimbursement.

Matching Summary

Match Score: 75

** Carvana is seeking Customer Service Delivery Advocates with at least 2 years of customer-facing experience to enhance the customer experience in the car-buying process. The role involves delivering vehicles, handling paperwork, and maintaining a clean driving record while working a flexible schedule that requires weekend availability. **

Salary

Base: $19-$22.50 hourly; Bonus/Equity: Performance-based merit increases and Carvana Shares; Benefits: 401(k) match, health insurance, PTO

Skills & Requirements

Must-have

  • 2 years customer-facing experience
  • Physical ability to lift 50lbs
  • Valid driver's license required
  • Ability to work rotating shifts
  • English language proficiency

Nice-to-have

  • Enthusiastic and energetic attitude
  • Self-motivated team player
  • Clean driving record
  • Interest in automotive industry

Key Requirements

  • Minimum 2 years customer-facing experience
  • Must be at least 21 years of age
  • Obtain Notary license within 90 days
  • Pass DOT Medical Card requirement
  • State-specific specialty licenses (if applicable)

Work Rights

Not specified

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