Senior Specialist Solutions Architect, Applied Ai Acceleration Solutions – Amazon Connect T&c Development, Applied Ai Acceleration Solutions
Amazon
United States
169,000.00 - 228,600.00 usd annually py
On-site
Amazon connect architecture expertise
Ai-powered innovation
Content development and delivery
Amazon is seeking a Senior Specialist Solutions Architect for its Applied AI Acceleration Solutions team, focusing on enhancing Amazon Connect's training and certification programs through innovative AI-driven content development. The role requires a blend of technical expertise in contact center architecture and a passion for scaling knowledge through effective training solutions
Job Summary
Own the end-to-end design, development, and continuous improvement of Training & Certification badge programs for Amazon Connect.
Develop and refine AI-powered frameworks for scalable badge content creation, engineer prompt templates for course modules, hands-on lab scenarios, knowledge checks, and assessment items.
Serve as the technical authority bridging Amazon Connect engineering teams and the T&C team, translating new feature releases and AI capabilities into training content.
Matching Summary
Match Score: 85
Amazon is seeking a Senior Specialist Solutions Architect for its Applied AI Acceleration Solutions team, focusing on enhancing Amazon Connect's training and certification programs through innovative AI-driven content development. The role requires a blend of technical expertise in contact center architecture and a passion for scaling knowledge through effective training solutions.