The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness capability, ensuring compliant and high-value use across markets
Job Summary
The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness capability, ensuring compliant and high-value use across markets.
This role is accountable for system reliability, data quality, and user adoption while coordinating cross-market SFE cycles and incentive guardrails.
The specialist partners closely with commercial teams to translate market requirements into harmonized enhancements and drive continuous improvement in CRM capabilities.
Matching Summary
The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness capability, ensuring compliant and high-value use across markets.
Skills & Requirements
Must-have
CRM administration experience
Sales Force Effectiveness cycles
Data governance and quality
Stakeholder management skills
Multi-country engagement
Nice-to-have
Biopharmaceutical industry background
Continuous process improvement mindset
Coaching and analytical focus
MarTech certification preferred
Omnichannel workflow knowledge
Key Requirements
Degree in Business, Marketing, IT, or Data Analytics