Strong technical acumen and project management skills
Workday is seeking a Senior Technical Account Manager for their Warsaw office, offering a fully remote work environment. The role focuses on maintaining strong customer relationships, managing escalations, and ensuring the effective use of Workday's software solutions
Job Summary
The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts while ensuring business objectives alignment.
Workday offers a flexible work approach requiring 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 85
Workday is seeking a Senior Technical Account Manager for their Warsaw office, offering a fully remote work environment. The role focuses on maintaining strong customer relationships, managing escalations, and ensuring the effective use of Workday's software solutions.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
7+ years in B2B enterprise software support
5+ years managing complex SaaS solutions
Strong technical acumen and project management skills
Experience with Workday HCM, Payroll, or Financials
Ability to engage C-level executives
Nice-to-have
Fluency in German, French, or Spanish
History of successful issue resolution at executive levels
Collaborative team player with cross-functional engagement
Championing customer self-sufficiency initiatives
Pilot new programs and drive continuous improvement
Key Requirements
BS or MS in Technical Degree or equivalent experience