Customer Success Associate, Scale (ftc)

Braze

Sydney, Australia
On-site
Digital marketing landscape expertise
Client strategy development
Technical and strategic client education
As a Customer Success Associate in our Scale team you will work with passionate start-up and scale-up brands to help them realise value from their investment in Braze

Job Summary

  • As a Customer Success Associate in our Scale team you will work with passionate start-up and scale-up brands to help them realise value from their investment in Braze.
  • You will own best in class client strategy examples, creating relevant content for the Customer Success Team and contribute to the team hitting renewals, retention and net retention targets.
  • Braze offers benefits such as competitive compensation, flexible paid time off, comprehensive benefit plans, and professional development supported by formal career pathing.

Matching Summary

As a Customer Success Associate in our Scale team you will work with passionate start-up and scale-up brands to help them realise value from their investment in Braze.

Skills & Requirements

Must-have

  • digital marketing landscape expertise
  • client strategy development
  • technical and strategic client education
  • team renewal and retention targets

Nice-to-have

  • approachable and kind team culture
  • eager to learn new concepts
  • bias for action
  • intellectual curiosity

Key Requirements

  • First or second post-education job
  • Transitioning from unrelated industry
  • Excellent written and verbal communication
  • Project and task management
  • Taking initiative
  • Team player
  • Welcomes feedback

Work Rights

Not specified

Tailored Resume

Cover Letter