Product Service Consultant

Caterpillar Inc.

Clayton, NC, US
Base: $97,530.00 - $146,290.00; bonus/equity: ince...
Onsite
Product and technical support
Dealer network support
Customer pain point identification
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other

Job Summary

  • Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • In this role, you will help solve customers’ toughest challenges by delivering world‑class product and technical support while serving as the primary point of contact for the Caterpillar Dealer network across North America for CWL and SWL products.
  • Caterpillar requires employees to work onsite in the office five days a week.

Matching Summary

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, etc.

Skills & Requirements

Must-have

  • Product and technical support
  • Dealer network support
  • Customer pain point identification
  • Service engineering enhancement
  • Data gathering and analysis

Nice-to-have

  • Customer-centric solutions
  • Continuous learning and development
  • Collaboration with international teams
  • Voice of the Customer communication

Key Requirements

  • Requires onsite work 5 days/week
  • Visa sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter