Service Excellence Manager

J&J FAMILY OF COMPANIES

Shanghai, China
Field service engineering initiatives
Operational results
Performance management
Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies

Job Summary

  • Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies.
  • Delivers operational results to maximize positive impact of departmental outcomes and executes operational plans and timelines, including key performance measures, targets, and objectives.
  • Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Matching Summary

Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies.

Skills & Requirements

Must-have

  • Field Service Engineering initiatives
  • operational results
  • performance management
  • process efficiency
  • supply chain projects
  • team goals

Nice-to-have

  • Inclusive Leadership
  • Technologically Savvy
  • Strategic Thinking
  • Developing Others
  • Lean Supply Chain Management

Key Requirements

  • STEM Application
  • Team Management
  • Technical Troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter