Field Service Engineer - Seattle, Wa

Becton Dickinson (BD)

Seattle, WA, USA
Base: $25.30 - $39.20 usd hourly; bonus/equity: no...
Fully remote
Customer service and technical problem resolution
Equipment maintenance and uptime maximization
Customer training on automation systems
BD is one of the largest global medical technology companies in the world, advancing the world of health through transformative solutions

Job Summary

  • BD is one of the largest global medical technology companies in the world, advancing the world of health through transformative solutions.
  • The Field Support Engineer will provide in-depth technical and customer support of BD Parata’s suite of pharmacy automation products, traveling regionally to provide industry-leading support and service.
  • BD prioritizes on-site collaboration to foster creativity, innovation, and effective problem-solving, essential in the fast-paced healthcare industry.

Matching Summary

BD is one of the largest global medical technology companies in the world, advancing the world of health through transformative solutions.

Salary

Base: $25.30 - $39.20 USD Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service and technical problem resolution
  • Equipment maintenance and uptime maximization
  • Customer training on automation systems
  • Respond to service requests within SLA
  • Document issues and resolutions in Salesforce

Nice-to-have

  • Human element across global teams
  • Imagination and passion
  • Continuous improvement
  • Human story underpinning everything

Key Requirements

  • Associate's degree in Electronics, Mechanical, Robotics, or Biomedical Engineering Technology preferred
  • 3-5 years field service experience
  • Strong customer service experience
  • Ability to travel to Alaska frequently
  • Good driving record

Work Rights

Not specified

Tailored Resume

Cover Letter