Case Manager - Specialised Insurance

EML

Sydney, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and rapport building skills
This role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs

Job Summary

  • This role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs.
  • The company fosters a learning culture with opportunities for long-term career growth and professional development.
  • Employees benefit from flexible work arrangements, including up to 3 days of remote work per week after the initial period.

Matching Summary

This role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing costs.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and rapport building skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Ability to work strategically and creatively

Key Requirements

  • Customer service experience required
  • Allied health experience advantageous but not essential

Work Rights

Not specified

Tailored Resume

Cover Letter