Responsible for providing daily guidance and support to customer service representatives, completing daily work assignments, answering inquiries, and suggesting changes to improve efficiency and service
Job Summary
Responsible for providing daily guidance and support to customer service representatives, completing daily work assignments, answering inquiries, and suggesting changes to improve efficiency and service.
Responsible for training and educating representatives, monitoring work performance and providing feedback.
Competitive pay and discretionary or incentive bonus eligible with a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.
Matching Summary
Responsible for providing daily guidance and support to customer service representatives, completing daily work assignments, answering inquiries, and suggesting changes to improve efficiency and service.
Salary
Base: $50,000 - $65,000; Bonus/Equity: eligibility to earn an annual bonus; Benefits: Comprehensive benefit package