Project Coordinator (global Delivery Center)

Cognizant Workday Practice

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Workday release feature manuals creation
Weekly monthly quarterly report generation
Service cloud administration experience
** Cognizant Workday Practice is seeking a Project Coordinator for its global Delivery Center, focusing on client satisfaction and collaboration. The role involves creating reports, monitoring tickets, and ensuring adherence to internal processes, requiring strong analytical and organizational skills. **

Job Summary

  • The role involves creating weekly, monthly, and quarterly reports for customers and internal teams while managing Service Cloud administration.
  • Candidates will be responsible for daily ticket monitoring across all accounts and coordinating with Account Leads on SLA breaches.
  • The position offers an entrepreneurial environment with opportunities for global operations in North America, Europe, and Asia Pacific.

Matching Summary

Match Score: 75

** Cognizant Workday Practice is seeking a Project Coordinator for its global Delivery Center, focusing on client satisfaction and collaboration. The role involves creating reports, monitoring tickets, and ensuring adherence to internal processes, requiring strong analytical and organizational skills. **

Skills & Requirements

Must-have

  • Workday Release Feature Manuals creation
  • Weekly monthly quarterly report generation
  • Service Cloud Administration experience
  • Ticket monitoring and SLA management
  • Bachelor's degree in IT or related field

Nice-to-have

  • Superior detail orientation skills
  • Strong analytical mindset
  • Collaborative team environment
  • Global operations exposure

Key Requirements

  • Bachelor's degree in Mathematics, CS, MIS, or Engineering
  • Experience with analytics and reporting tools
  • Knowledge of ticket etiquette and handling processes

Work Rights

Not specified

Tailored Resume

Cover Letter