As a Service Business Operation Specialist, you will play a pivotal role in driving operational excellence across the service lifecycle and ensuring data integrity, digitalization, and customer satisfaction
Job Summary
As a Service Business Operation Specialist, you will play a pivotal role in driving operational excellence across the service lifecycle and ensuring data integrity, digitalization, and customer satisfaction.
You will collaborate with international teams and cross-functional departments to maintain accurate records, support billing processes, and lead data quality initiatives.
The role offers exposure to dynamic, high-volume work settings and opportunities to contribute to meaningful improvements in service business operations.
Matching Summary
As a Service Business Operation Specialist, you will play a pivotal role in driving operational excellence across the service lifecycle and ensuring data integrity, digitalization, and customer satisfaction.
Skills & Requirements
Must-have
Service ERP system management
Data accuracy and validation
Cross-functional collaboration
Process improvement initiatives
Customer service support
Contract and warranty management
Nice-to-have
Analytical and communication skills
Proactive problem-solving
Adaptability in fast-paced environment
Continuous improvement focus
Time management and prioritization
Key Requirements
Bachelor’s degree in relevant field
Relevant professional experience in operations or data management
Strong command of English
Experience with Service ERP and CRM systems
Ability to meet deadlines and manage multiple tasks