Customer Service Manager - Coles Supermarkets - Market Town We

Coles Supermarkets Australia Pty Ltd

Australia
On-site
Leadership experience in customer service
Fast-paced customer facing environment
Team coaching and development
As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve

Job Summary

  • As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.
  • You’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
  • Eligible team members receive a 5% discount all year round with additional double discount periods and access to a digital recognition platform.

Matching Summary

As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.

Skills & Requirements

Must-have

  • Leadership experience in customer service
  • Fast-paced customer facing environment
  • Team coaching and development
  • Sales target achievement
  • Cost control and rostering
  • Maintain checkout safety and cleanliness

Nice-to-have

  • Customer obsessed mindset
  • Drive one team culture
  • Health safety and wellbeing focus
  • Diverse customer understanding
  • Engaging and welcoming store environment

Key Requirements

  • Previous experience in customer facing environment
  • Proven leadership experience
  • Ability to meet sales targets and manage rostering

Work Rights

Not specified

Tailored Resume

Cover Letter