Manager, Sales Support Specialists

Twilio

UK
Not specified; not specified; competitive pyy, gen...
Remote (must be based in the uk or ireland)
5+ years in saas sales operations
2+ years direct people management experience
Proficiency in salesforce and cpq workflows
Twilio is seeking a Manager for Sales Support Specialists to lead a team focused on optimizing sales support functions across the APJ and EMEA regions. The ideal candidate will have extensive experience in sales operations and team management, emphasizing data-driven decision-making and efficiency in complex sales processes

Job Summary

  • This role leads a newly unified pillar of sales support specialists to centralize and optimize functions across APJ and EMEA.
  • The position requires building a data-driven culture to optimize sales processes and ensure equitable resource distribution for the global sales organization.
  • Twilio offers competitive pay, generous time off, ample parental and wellness leave, healthcare, and a retirement savings program.

Matching Summary

Match Score: 85

Twilio is seeking a Manager for Sales Support Specialists to lead a team focused on optimizing sales support functions across the APJ and EMEA regions. The ideal candidate will have extensive experience in sales operations and team management, emphasizing data-driven decision-making and efficiency in complex sales processes.

Salary

Not specified; Not specified; Competitive pay, generous time off, parental/wellness leave, healthcare, retirement savings

Skills & Requirements

Must-have

  • 5+ years in SaaS sales operations
  • 2+ years direct people management experience
  • Proficiency in Salesforce and CPQ workflows
  • Experience with deal desk mechanics
  • Ability to analyze team utilization metrics

Nice-to-have

  • Experience managing remote distributed teams
  • Proficiency in Spanish, French, or German
  • Direct Account Executive sales experience
  • Strategic mindset for global standardization

Key Requirements

  • 5+ years experience in Sales, Sales Ops, or RevOps within high-growth SaaS
  • 2+ years direct people management experience
  • Must be based in UK or Ireland

Work Rights

Must be based in UK or Ireland

Tailored Resume

Cover Letter