Bachelor's degree in business or healthcare administration
3-5 years experience in healthcare administrative management
3-5 years experience supervising staff
This role provides operational and administrative leadership within Mass General Brigham to ensure smooth and effective contact center operations
Job Summary
This role provides operational and administrative leadership within Mass General Brigham to ensure smooth and effective contact center operations.
The manager will collaborate with clinical and executive teams to align administrative processes with organizational goals and regulatory standards.
Employees benefit from a welcoming environment, comprehensive benefits, career advancement opportunities, and recognition programs designed to celebrate contributions.
Matching Summary
This role provides operational and administrative leadership within Mass General Brigham to ensure smooth and effective contact center operations.
Salary
Base: $79,560.00 - $115,720.80/Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs
Skills & Requirements
Must-have
Bachelor's degree in Business or Healthcare Administration
3-5 years experience in healthcare administrative management
3-5 years experience supervising staff
Knowledge of healthcare regulations and accreditation standards
Proficiency in Microsoft Office and administrative software
Nice-to-have
Master's degree in related field
Experience managing departmental budgets
Familiarity with regulatory compliance processes
Strong leadership and organizational skills
Ability to lead process improvement initiatives
Key Requirements
Bachelor's Degree required (Business Admin, Healthcare Admin, or Related Field)
3-5 years experience in administrative or operational management in healthcare
3-5 years experience supervising staff
Must be available for hybrid training onsite in Somerville, MA
Must be flexible for on-site visits at 10 MGB entity sites