Documentation Specialist

Royal Bank of Canada

Calgary, Alberta, Canada
Cash management product servicing
Client account documentation management
Operations risk and aml compliance
Our RBC Transaction Banking team is looking for a Documentation Specialist to support high value Corporate Client Group with cash management product servicing and operational support

Job Summary

  • Our RBC Transaction Banking team is looking for a Documentation Specialist to support high value Corporate Client Group with cash management product servicing and operational support.
  • The role involves ownership of client business accounts documentation, ensuring adherence to Operations Risk, Compliance and AML policies, and acting as the primary contact for documentation and client account servicing.
  • We offer a dynamic, collaborative, and high-performing team environment with excellent career progression opportunities and exposure to RBC’s diverse business segments.

Matching Summary

Our RBC Transaction Banking team is looking for a Documentation Specialist to support high value Corporate Client Group with cash management product servicing and operational support.

Skills & Requirements

Must-have

  • Cash management product servicing
  • Client account documentation management
  • Operations Risk and AML compliance
  • Analytical and problem solving skills
  • Strong interpersonal client negotiation
  • Organizational and time management skills
  • Ability to work independently in complex environment

Nice-to-have

  • Understanding of RBC Privacy Policy
  • Knowledge of Master Client Agreement
  • Familiarity with RBC Cash management products
  • Experience in senior market customer service
  • Proactive and continuous improvement mindset
  • Detail oriented with commitment to quality

Key Requirements

  • Experience in customer service or cash management environment
  • Knowledge of RBC applications, systems and procedures
  • Familiarity with compliance and risk mitigation processes

Work Rights

Not specified

Tailored Resume

Cover Letter