Junior It User Support Specialist

Greenberg Traurig

San Diego, California, US
Base: $26.84 to $28.23 ph; bonus/equity: discretio...
Fully remote
Windows 11 operating systems
Microsoft o365 proplus suite
Ios and android mobile devices
The Junior IT User Support Specialist provides technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations

Job Summary

  • The Junior IT User Support Specialist provides technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations.
  • Key responsibilities include supporting computer hardware and software, assisting with system setups, supporting conference room services with video conferencing and AV setups, and supporting mobile devices.
  • The company offers competitive compensation, an excellent benefits package, and the opportunity to work within an innovative and collaborative environment.

Matching Summary

The Junior IT User Support Specialist provides technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations.

Salary

Base: $26.84 to $28.23 per hour; Bonus/Equity: Discretionary bonus may be eligible; Benefits: Health insurance with optional HSA, dental, vision, life insurance, FSA, 401K, vacation, sick time, EAP, voluntary programs, commuter/transit programs

Skills & Requirements

Must-have

  • Windows 11 operating systems
  • Microsoft O365 ProPlus Suite
  • iOS and Android mobile devices
  • Video conferencing and AV equipment
  • Trouble ticket tracking system

Nice-to-have

  • Innovative and collaborative environment
  • Fast-paced, deadline-driven environment
  • Can-do attitude and resilience
  • Proactive problem identification

Key Requirements

  • Bachelor’s degree in computer science, information technology, or related field preferred
  • 1-3 years’ experience providing technology support
  • Experience with networked and local printers, scanners, advanced copiers
  • Experience with networking devices, cabling, and associated troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter