Customer Success Manager - Real-time

LSEG

Client facing relationship management experience
Deep knowledge of trading workflows
Proven track record in customer retention
This role requires developing a customer success strategy for trading desktop users and desk heads across the ASEAN region

Job Summary

  • This role requires developing a customer success strategy for trading desktop users and desk heads across the ASEAN region.
  • The successful candidate will serve as a trusted advisor helping clients navigate financial markets and meet regulatory requirements.
  • LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

This role requires developing a customer success strategy for trading desktop users and desk heads across the ASEAN region.

Skills & Requirements

Must-have

  • Client facing relationship management experience
  • Deep knowledge of trading workflows
  • Proven track record in customer retention
  • Ability to deliver customized product demos
  • Strong data analysis and interpretation skills

Nice-to-have

  • Experience with API and programming skills
  • Excel VBA proficiency
  • Proactive solution-oriented demeanour
  • Passion for driving business outcomes
  • Ability to challenge team members constructively

Key Requirements

  • University or college degree preferred
  • Experience in client-facing account management roles
  • Excellent service-minded and analytic skills

Work Rights

Not specified

Tailored Resume

Cover Letter