Spec It Service Center

Empowercommunitycare

Hybrid
First-level it support
Troubleshoot hardware, software, network
User account management
Our vision is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own

Job Summary

  • Our vision is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.
  • The Specialist – IT Service Center serves as a key point of contact for end users, providing high-quality technical support and ensuring timely resolution of IT incidents and service requests.
  • We are an equal opportunity employer with a commitment to diversity, and all qualified applicants will receive consideration for employment without regard to protected characteristics.

Matching Summary

Our vision is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.

Skills & Requirements

Must-have

  • First-level IT support
  • Troubleshoot hardware, software, network
  • User account management
  • ITIL-based processes
  • Windows/macOS operating systems
  • Active Directory, Azure AD
  • Microsoft 365 support

Nice-to-have

  • Customer-focused approach
  • Continuous improvement initiatives
  • Remote and hybrid work support
  • Adaptability and team collaboration

Key Requirements

  • Bachelors in Computer Science or 5 years experience
  • ITIL Foundation certification or equivalent
  • Experience with endpoint management tools

Work Rights

Not specified

Tailored Resume

Cover Letter