Medicaid Operational Support Team Representative

ncwildlife.gov

Base: $57,983 - $101,470; bonus/equity: not specif...
Fully remote
Medicaid program oversight
Nc fast system support
Management consultation skills
The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human service needs for special populations

Job Summary

  • The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human service needs for special populations.
  • The OST Representative provides onsite system support and guidance on the NC FAST case management system to staff within DHHS and county departments of social services statewide.
  • The State of North Carolina offers excellent comprehensive benefits including health insurance, retirement plans, paid leave, and parental leave.

Matching Summary

The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human service needs for special populations.

Salary

Base: $57,983 - $101,470; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Medicaid program oversight
  • NC FAST system support
  • Management consultation skills
  • Program compliance monitoring
  • Training development and delivery
  • Customer service principles
  • Resource management methodology

Nice-to-have

  • Mediation and arbitration strategies
  • Adult learning principles
  • Verbal and written communication skills
  • Supervisory and coaching techniques
  • Problem solving and performance advising

Key Requirements

  • Master's degree and 4 years related experience
  • Bachelor’s degree and 6 years related experience
  • Equivalent combination of education and experience
  • Knowledge of Medicaid program policies and regulations
  • Experience with management and communications skills
  • Ability to complete criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter