Senior Business Analyst (servicenow)

ICF

Remote, US
Base: $81,499.00 - $138,549.00; bonus/equity: not ...
Fully remote
6+ years of business analysis experience
Servicenow platform experience
Gherkin syntax for acceptance criteria
This role acts as a bridge between technical teams and client business partners to translate requirements into actionable user stories within an Agile environment

Job Summary

  • This role acts as a bridge between technical teams and client business partners to translate requirements into actionable user stories within an Agile environment.
  • The position requires creating and maintaining project roadmaps while facilitating cross-functional meetings and supporting the full project lifecycle from discovery through delivery.
  • Candidates must be US citizens eligible for a DHS Public Trust clearance to work on this federal government contract remotely within the United States.

Matching Summary

This role acts as a bridge between technical teams and client business partners to translate requirements into actionable user stories within an Agile environment.

Salary

Base: $81,499.00 - $138,549.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 6+ years of business analysis experience
  • ServiceNow Platform experience
  • Gherkin syntax for acceptance criteria
  • Agile environment facilitation
  • Federal contract work authorization

Nice-to-have

  • Active DHS or DoD Public Trust clearance
  • Experience with ServiceNow App Engine CSM ITSM
  • Manual testing of user stories
  • Strong verbal and written communication skills
  • System demonstration capabilities

Key Requirements

  • US Citizenship required
  • Must obtain DHS Public Trust clearance
  • 6+ years BA experience
  • 1+ years ServiceNow Platform experience
  • Reside in the United States

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter