Production Support Analyst

FNZ Group

Pune, India
Production platform health checks
Incident triage and investigation
Strong sql query skills
The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients

Job Summary

  • The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients.
  • We offer rapid career growth with opportunities to work on real projects that directly impact clients and their customers.
  • FNZ is mission led, transforming wealth management to be more accessible, sustainable, and transparent for millions of people worldwide.

Matching Summary

The Production Support team ensures the stability, resilience, and continuous operation of FNZ’s production platforms across global clients.

Skills & Requirements

Must-have

  • Production platform health checks
  • Incident triage and investigation
  • Strong SQL query skills
  • ITIL incident and problem management
  • Following operational SOPs and runbooks
  • Global team collaboration

Nice-to-have

  • Experience with Splunk or NewRelic
  • Knowledge of financial services workflows
  • Familiarity with .NET ecosystem
  • Contributing to knowledge management

Key Requirements

  • 2–5 years production or application support experience
  • Strong verbal and written communication skills
  • Familiarity with ITIL concepts
  • Ability to analyze logs and error patterns

Work Rights

Not specified

Tailored Resume

Cover Letter