Customer Support Specialist (m/w/d) - Product Support

ABB UK

Luedenscheid, Germany
Hybrid
Product-specific consultation
Technical system configurations
Support case processing
Actively shape customer experiences and create real added value through excellent product support

Job Summary

  • Actively shape customer experiences and create real added value through excellent product support.
  • Work closely with various interfaces and contribute significantly to the quality of our solutions in an innovative environment.
  • Your expertise counts and your development is promoted in a team where you will never run alone.

Matching Summary

Actively shape customer experiences and create real added value through excellent product support.

Skills & Requirements

Must-have

  • product-specific consultation
  • technical system configurations
  • support case processing
  • SAP, Salesforce, Microsoft 365
  • excellent communication skills
  • structured and reliable work

Nice-to-have

  • customer experience shaping
  • value creation through support
  • innovative environment participation
  • continuous improvement contribution

Key Requirements

  • technical education in electrical engineering
  • good commercial knowledge
  • experience in technical support
  • strong IT affinity
  • fluent German and good English

Work Rights

Not specified

Tailored Resume

Cover Letter