Complaint Handling Specialist With Turkish

Alcon

Warszawa, Poland
Hybrid
Complaint processing for emea region
Data entry and documentation
Customer communication and follow-up
Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region

Job Summary

  • Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region.
  • Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event reports for all Alcon products.
  • Opportunity to work on best in class Organization among Medical Devices/Equipment sector and in a high paced agile environment.

Matching Summary

Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region.

Skills & Requirements

Must-have

  • Complaint processing for EMEA region
  • Data entry and documentation
  • Customer communication and follow-up
  • Compliance with regulations and directives
  • Technical product complaints and adverse events

Nice-to-have

  • Agile environment
  • Culture of simplification and ownership
  • Influence solution design
  • Collaboration with business stakeholders
  • International environment

Key Requirements

  • About 1 year of experience
  • Higher education completed
  • Proficiency in English and Turkish
  • Computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter