Manage and deliver a wide range of business and operational projects, with a strong focus on client onboarding, implementation, and expansion of PayByPhone services and products
Job Summary
Manage and deliver a wide range of business and operational projects, with a strong focus on client onboarding, implementation, and expansion of PayByPhone services and products.
Own project governance, including scope definition, planning, timelines, dependencies, risks, and delivery outcomes, partnering with internal stakeholders across Operations, Technology, Finance, Marketing, and Leadership.
Drive continuous improvement initiatives and help define and embed best practices across business operations and onboarding processes, including leading client training on key systems and products.
Matching Summary
Manage and deliver a wide range of business and operational projects, with a strong focus on client onboarding, implementation, and expansion of PayByPhone services and products.
Skills & Requirements
Must-have
Project governance and delivery
Client onboarding and implementation
Cross-functional stakeholder management
Continuous improvement initiatives
System configuration and testing
Nice-to-have
Promoting PayByPhone services
Client training delivery
Ad hoc task support
Key Requirements
Experience in operational project management
Proficiency in Salesforce and operational systems
Ability to monitor project progress and implement mitigation strategies