Customer Service Representative

GPC Tools & Equipment Sydney

Wichita, KS, United States
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • The role involves influencing Motion Industries' gross profit through negotiating sale and purchase prices, and building customer relationships to drive repeat business.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Order processing via multiple channels
  • Determine cost-effective shipping

Nice-to-have

  • Relating to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter