Referrals & Insurance Representative Internal Medicine

Wake Forest Health Network: Catawba - Internal Medicine

Catawba, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Customer service practices
Medical office procedures
Data entry and filing
The Referrals & Insurance Representative will schedule referral appointments for patients, provide them with necessary instructions, and answer incoming calls promptly

Job Summary

  • The Referrals & Insurance Representative will schedule referral appointments for patients, provide them with necessary instructions, and answer incoming calls promptly.
  • This role involves answering medical record and billing questions, calling insurance companies for pre-certification, and serving as a role model for customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

The Referrals & Insurance Representative will schedule referral appointments for patients, provide them with necessary instructions, and answer incoming calls promptly.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Customer service practices
  • Medical office procedures
  • Data entry and filing
  • Universal precautions
  • Computer systems and applications

Nice-to-have

  • Role model for customer service
  • Support staff collaboration
  • Fill-in for other support staff

Key Requirements

  • High school diploma or GED equivalent
  • One-year work experience in a medical office
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter