Manager, Technical Support Delivery- Talent

ZeroAOG

Costa Rica, Costa Rica
Fully remote
4+ years leading technical teams
6+ years customer support engineering
Experience with enterprise software applications
Workday’s customer base continues to grow as does the need for continued and excellent customer support

Job Summary

  • Workday’s customer base continues to grow as does the need for continued and excellent customer support.
  • You will lead a team in providing top-notch support to customers and consultants on complex products and applications.
  • We promote Workday’s core values, with ‘Employees’ being our first!

Matching Summary

Workday’s customer base continues to grow as does the need for continued and excellent customer support.

Skills & Requirements

Must-have

  • 4+ years leading technical teams
  • 6+ years customer support engineering
  • experience with enterprise software applications

Nice-to-have

  • strong problem solving skills
  • ability to mentor and coach
  • creative approach to challenges

Key Requirements

  • experience with SaaS applications
  • prior experience with HCM or Talent Acquisition
  • ability to balance multiple priorities

Work Rights

Not specified

Tailored Resume

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