Lead a team of 15-20 Credit Counsellors in a Call Centre environment focused on delivering exceptional client experience and negotiating repayment arrangements
Job Summary
Lead a team of 15-20 Credit Counsellors in a Call Centre environment focused on delivering exceptional client experience and negotiating repayment arrangements.
Inspire your team to perform at their best by hiring, developing, and coaching them, while thinking and acting like an owner to reduce net credit loss and improve productivity.
CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, employee share purchase plan, and a supportive work environment with a hybrid arrangement.
Matching Summary
Lead a team of 15-20 Credit Counsellors in a Call Centre environment focused on delivering exceptional client experience and negotiating repayment arrangements.