Sr Client Service Manager I

TIAA Jobs

India
Client relationship management
Client reporting production
Data aggregation and synthesis
The Senior Client Service Manager I India supervises a team of professional level employees that partner with associates in Distribution and Relationship Management to service Institutional and High Net Worth clients investing in the company's products

Job Summary

  • The Senior Client Service Manager I India supervises a team of professional level employees that partner with associates in Distribution and Relationship Management to service Institutional and High Net Worth clients investing in the company's products.
  • This position is critical to scaling our client reporting capabilities while maintaining the highest standards of quality and service.
  • Success in this role requires the ability to work independently in a fast-paced environment, technical know-how, quickly identify and resolve complex issues, and maintain exceptional communication with internal teams.

Matching Summary

The Senior Client Service Manager I India supervises a team of professional level employees that partner with associates in Distribution and Relationship Management to service Institutional and High Net Worth clients investing in the company's products.

Skills & Requirements

Must-have

  • Client Relationship Management
  • Client Reporting Production
  • Data Aggregation and Synthesis
  • Quality Control for Reports
  • Client Inquiry Escalation Management
  • Performance Management of Direct Reports

Nice-to-have

  • Client-focused mindset
  • Attention to detail
  • Ability to work independently
  • Fast-paced environment adaptability
  • Continuous improvement mindset

Key Requirements

  • 8+ years of experience
  • Minimum 2+ years of people management experience
  • Bachelor’s Degree in business/finance/accounting/economics or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter