Director, Pss Patient Experience

Sanofi

Morristown, New Jersey, US
Base: $178,500.00 - $257,833.33; bonus/equity: not...
Onsite
Patient support services landscape
Patient access pathways
Ai driven insights
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions

Job Summary

  • Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions.
  • As a key member of the Patient Experience Center of Excellence within PSS Evolution & Strategy, the Director, Patient Experience will be instrumental in identifying, evaluating, and implementing patient experience solutions that enhance patient outcomes and deliver measurable business impact across the PSS ecosystem.
  • Bring the miracles of science to life alongside a supportive, future-focused team.

Matching Summary

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions.

Salary

Base: $178,500.00 - $257,833.33; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patient Support Services landscape
  • patient access pathways
  • AI driven insights
  • omnichannel capabilities
  • patient journey design
  • vendor partnerships

Nice-to-have

  • transforming care for people
  • chasing the miracle of science
  • AI-powered biopharma company
  • supportive, future-focused team

Key Requirements

  • Bachelor's degree
  • 10+ years pharmaceutical/healthcare experience
  • 5+ years Patient Support Services experience
  • Demonstrated ability to lead transformation initiatives
  • Proven ability to influence without direct authority
  • Strong analytical capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter