Job Summary

• Join a collaborative, high-impact technical support team responsible for resolving complex product issues, driving product quality, and enabling faster customer resolution through expert knowledge and escalation handling.
• Provided technical support and troubleshooting for medical technology systems, ensuring minimal downtime and optimal performance; experience with DICOM, Structured Reporting (SR), medical measurements, EMR systems, HL7 integration and PACS.
• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Matching Summary

Salary

AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV: $59,138 to $94,620; AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY: $62,250 to $99,600; AK, DE, MD, NY, RI, or WA: $65,363 to $104,580; CA, CT, DC, MA, or NJ: $69,720 to $111,552; Bonus/Equity: annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: comprehensive Philips Total Rewards benefits program, generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement

Skills & Requirements

Key Requirements

• 3+ years of experience in technical support or field service
• Bachelor’s degree in engineering, life sciences, or a related technical field
• US work authorization

Work Rights